.jpg)
The Book Box - Privacy Policy
1. Introduction
At The Book Box, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and store your data when you interact with our website and services.
2. Information We Collect
Personal Information: When you place an order with The Book Box, we collect personal information necessary to fulfil your order. This may include your name, postal address, email address, phone number, and payment information. Order History: To provide a better service and avoid duplicating books in future orders, we keep a record of your previous orders and the books you’ve received. Website Usage Information: We may collect information about your use of our website through cookies and similar technologies. This helps us improve your experience on our site.
3. How We Use Your Information
Order Fulfilment: We use your personal information to process and deliver your orders, manage payments, and communicate with you regarding your purchases. Avoiding Book Duplication: We retain your order history to ensure that, if you order from us again, we can avoid sending you duplicate books. This helps us curate a more personalised and satisfying experience for you. Customer Service: Your contact information allows us to respond to your enquiries, provide support, and keep you informed about the status of your orders. Marketing: With your consent, we may use your email address to send you updates about new products, special offers, and other news related to The Book Box. You can opt out of these communications at any time.
4. How We Store and Protect Your Information
Data Security: We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including maintaining your order history to prevent book duplication and complying with legal obligations.
5. Sharing Your Information
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties are obligated to protect your information and only use it for the specific purposes for which it was shared. Legal Requirements: We may disclose your information if required by law, or in response to valid requests by public authorities, such as a court or government agency.
6. Your Rights
Access and Correction: You have the right to access the personal information we hold about you and to request corrections if any of it is inaccurate or outdated. Erasure: You may request the deletion of your personal information, although this may affect our ability to provide certain services, such as avoiding book duplication in future orders. Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Cookies
Use of Cookies: Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. Third-Party Cookies: Some third-party services we use, such as payment processors and analytics providers, may also place cookies on your device. These cookies are subject to the privacy policies of those third parties.
8. Changes to This Privacy Policy
Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will apply to all personal information collected thereafter.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [insert email address] or via our website.
Thank you for trusting The Book Box with your personal information. We are committed to safeguarding your privacy and ensuring that your experience with us is both enjoyable and secure.