The Book Box Terms and Conditions

Introduction

Welcome to The Book Box! By purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing your order.

General Terms

The Book Box is a product offered by Emily Williams, trading as The Book Box, based in Buckinghamshire, UK.
Our services include the sale and delivery of mystery books and related products as described on our website.
By purchasing from The Book Box, you agree to these terms and conditions. If you do not agree, please refrain from purchasing.

Product Information

The Book Box offers various mystery book boxes, including random selections and genre-specific options, as well as related products such as the Book Lovers Mug.
Each book is handpicked based on the chosen option. While we strive to provide a variety of genres and titles, the selection is final, and specific requests cannot be accommodated beyond the selected genre.

Pricing and Payment

All prices are listed in GBP (£) and are inclusive of VAT where applicable.
Payment must be made in full at the time of purchase via the payment methods available on our website.
The Book Box reserves the right to change prices at any time, but this will not affect orders that have already been placed.

Shipping and Delivery

We aim to dispatch all orders within 3-5 working days of purchase. Delivery times may vary depending on location and the shipping method chosen.
The Book Box currently ships within the UK. International shipping may be available upon request, subject to additional charges and conditions.
We are not responsible for any delays caused by shipping carriers or customs clearance processes.

No Refunds or Exchanges

All sales are final. The Book Box does not offer refunds or exchanges for any products, including mystery book boxes and related items.
Due to the nature of our products, we cannot accept returns or provide refunds if you have already read the book, do not enjoy the selection, or wish to exchange it for another title.
If an item arrives damaged or defective, please contact us within 14 days of receipt, and we will work with you to resolve the issue.

Personalised Notes and Gift Options

The Book Box offers the option to include a personalised note with your order. The content of the note must be appropriate and respectful. We reserve the right to refuse any content deemed inappropriate or offensive.

The Book Box respects your privacy. Any personal information collected during the ordering process will be used solely for the purpose of fulfilling your order and improving our services.
We do not share your personal information with third parties, except where required by law or necessary to complete your order.

Intellectual Property

All content on The Book Box website, including text, images, and logos, is the property of Emily Williams or is used with permission. It may not be reproduced or used without express written consent.

Liability

The Book Box is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability for any claim related to a product purchased from us is strictly limited to the purchase price of that product.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms and Conditions

The Book Box reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on our website and will apply to all orders placed after the changes are posted.

Contact Information

If you have any questions about these terms and conditions, please contact us via our website or by email at [insert email address].

By placing an order with The Book Box, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing The Book Box!